Shipping policy
Shipping Policy – souqsadn.com
Welcome to **souqsadn.com**. We are committed to delivering your orders quickly, efficiently, and with the best shopping experience possible.
1. Order Processing Time
Orders are processed within **1 – 3 business days** after payment confirmation.
In some cases, suppliers may require additional processing time. If so, you will be notified via email.
2. Shipping Time
As we operate through a **dropshipping model**, products are shipped directly from our global suppliers.
Estimated delivery times:
7 – 15 business days to Saudi Arabia and GCC countries.
10 – 20 business days to other international destinations.
* Delivery time may be affected by external factors such as customs delays or seasonal shipping demand.
3. Shipping Fees
* Shipping costs vary depending on the product and destination, and will be displayed clearly at checkout.
* Some items may include **free shipping** (indicated on the product page).
4. Order Tracking
* Once your order has been shipped, you will receive a **tracking number** via email.
* You can track your shipment through the provided link at any time.
5. Customs and Duties
* Some countries may apply customs duties or import taxes.
* Customers are responsible for any additional charges imposed by their local authorities.
6. Delays or Lost Shipments
* If your order is delayed for more than **30 business days**, please contact our customer support at **[support@souqsadn.com](mailto:support@souqsadn.com)**.
* In case of a lost shipment or non-delivery, we will either resend the product or issue a refund according to our Return Policy.
7. Important Notes
* Please ensure that your **shipping address is complete and accurate** at the time of order.
* We are not responsible for delays or lost shipments caused by incorrect or incomplete addresses.
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✉️ For any shipping inquiries or order updates, please contact us at: [support@souqsadn.com](mailto:support@souqsadn.com)